Privacy Policy
This policy provides general information on how Swellivance collects, uses, retains, and protects the personal data of users of its website and services. It is an editable template and should not be treated as definitive legal advice or as a guarantee of regulatory compliance in any jurisdiction.
Last updated: to be completed by Swellivance. This document must be reviewed and adapted by qualified legal counsel before it is officially published, taking into account the country of operation, the business sector, and applicable regulations, particularly those relating to data protection.
Scope
This policy applies to all visitors, registered users, and customers who interact with the website, forms, analysis tools, and services offered by Swellivance. It does not cover third-party websites to which links may be provided.
Website and services
This policy applies to any data submitted through our forms, user area, or interactions with support.
Visitors and customers
This applies to prospects, trial users and customers with active access to the Swellivance platform.
Third-party services
The privacy practices of third-party partners or providers are subject to their own policies.
Data collected
The following categories of data may be collected during normal use of the website and services.
| Category | Examples | Source |
|---|---|---|
| Identity | Last name, first name, email address | Please provide the Contact / sign-up form text you’d like me to rewrite for English (Malaysia). |
| Connection | IP address, browser type and pages visited | Automated collection (cookies, server logs) |
| Usage | Preferences and tool interaction history | Platform usage |
| Communication | Please share the support messages you’d like me to rewrite for English (Malaysia). | Direct correspondence |
Purposes of processing
The personal data collected may be used for the following purposes, to the extent that such use is necessary and proportionate.
Swellivance will not process data for any purposes beyond those stated without first informing the user, unless otherwise required by law.
- Providing, maintaining, and improving the services we offer
- Responding to requests submitted via the contact forms
- Maintaining security and preventing fraudulent use
- Sending service-related communications with consent, where applicable
- Conducting anonymised statistical analyses of website usage
- Meeting applicable legal and regulatory obligations
Legal basis and retention
Data processing is carried out, as applicable, based on the user’s consent, the performance of a contract, a legitimate interest, or a legal obligation. Data is retained only for as long as necessary for the purposes described above, after which it is deleted or anonymised, unless a longer legal retention period applies.
How long is my data retained?
The retention period depends on the nature of the data and the purpose for which it is retained. Swellivance must define and document a specific period for each category of data.
Can I withdraw my consent at any time?
Yes. If processing is based on consent, that consent may be withdrawn at any time without affecting the lawfulness of any processing carried out beforehand.
Is my data transferred outside my country?
Some technical providers engaged by Swellivance may host data in other jurisdictions. The appropriate safeguards should be set out here based on the providers actually used.
Data sharing
Swellivance does not sell users’ personal data. However, limited sharing may occur in the following circumstances:
Technical providers
Hosting, email delivery, or analytics tools, under contracts that govern data confidentiality.
Legal obligations
Disclosure to a competent authority when required by law or by a court decision.
Business reorganization
In the event of a merger, sale or restructuring, provided that an equivalent level of protection is maintained.
Cookies and similar technologies
This website may use cookies and similar technologies to ensure it works properly, measure traffic and, where applicable, personalise the user experience. Users can set their browser to refuse or restrict the use of non-essential cookies; however, some website features may be affected.
Data security
Swellivance implements reasonable organisational and technical measures designed to protect personal data from unauthorised access, loss, alteration or disclosure. However, as no method of electronic transmission or storage is completely secure, absolute security cannot be guaranteed.
User rights
Depending on the applicable regulations, users may have rights relating to their personal data, including access, rectification, erasure, restriction, objection and portability.
- Request access to personal data held by Swellivance
- Request correction of inaccurate or incomplete data
- Request data deletion, subject to applicable legal limits
- Object to certain types of processing, especially for marketing purposes.
- Request data portability for the data provided, where technically feasible.
To exercise these rights, Swellivance must provide a dedicated contact channel, such as an email address or specific form. This document must include the exact contact details before publication.
Minors
The Swellivance website and services are not intended for minors. We do not knowingly collect any data relating to minors; any data identified as having come from a minor will be deleted as soon as this becomes known.
Changes to this policy
Swellivance reserves the right to amend this Privacy Policy at any time to reflect legal, technical, or organisational changes. The version currently in force is the version published on this page, together with its last updated date.
Contact
For any questions about this Privacy Policy or the exercise of your rights, Swellivance must add an official contact method here. This document is a general template and is intended to be completed and validated before final publication.